Check out what our guests have to say about us.
Friday, 17 Aug, 2018Benchmark Quality & Value
Exceptional service began with welcoming email before my arrival ensuring my requirements were all met. The same high standards were maintained during friendly check-in, hearty breakfast, stylishly appointed and very comfortable room and overseen by Maggie the pet bird who keeps an eye on things to see it all runs smoothly!
Motel Kempsey is old-fashioned country hospitality delivered with seamless professionalism and fastidious cleanliness and attention to detail. When I say benchmark I mean benchmark! I’m not easily impressed and I have never given a hotel review this good before. This property and its proprietors have set a new standard by which I’ll determine what value in "hospitality" actually means from now on.
Thanks Karen & Jason for an outstanding guest experience!.
Monday, January 19, 2015
Hello Jason and Karen
What a pleasant surprise, a first for us from a local country motel that we have stayed at, a positive for future business.
Although we only had a standard room, the size, presentation, appointments and cleanliness were very good, in particular the comfort of the queen bed.
If we travel to visit family again via the Pacific Highway without our caravan, and require a bed for the night, we will make sure we try to time our distances so that we are able to spend another night with you.
Thank you again and Kindest Regards
Wednesday, January 14, 2015
Hi Jason and Karen,
Thank you for your email - we had a great stay. Service was lovely from you Jason, especially going above and beyond to help me find some headache tablets for my husband after a long day driving and we both had a fantastic sleep in the bed, which was so comfy with clean, crisp sheets. The room was also clean and comfortable for our stop over. I'd gladly stay again.
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